• Himiway C3 cargo e-bike in Orange, side view
  • Himiway C3 cargo e-bike in Orange, angled view
  • Himiway C3 cargo e-bike in Orange, front angle
  • Himiway C3 cargo e-bike in Orange, rear angle
  • Himiway C3 cargo e-bike in Orange, detail view
Himiway C3 cargo e-bike in Orange, side view
Himiway C3 cargo e-bike in Orange, angled view
Himiway C3 cargo e-bike in Orange, front angle
Himiway C3 cargo e-bike in Orange, rear angle
Himiway C3 cargo e-bike in Orange, detail view

Himiway

Himiway C3 Cargo Electric Bike

SKU HMW-C3-OR-US
$1,499.00
$1,499.00
In stock

Estimated Delivery - 5-9 Business Days from Order Date

Free Shipping on All Orders to the Contiguous USA

30 Day Return Policy with 25% restocking fee applies to change-of-mind returns. See full policy

🏔️ OffGrid Horizon is family-owned & off-grid obsessed. Read our story →
OffGrid Horizon Authorized DealerOffGrid Horizon Family Owned and Operated

Authorized Himiway dealer — see our dealer list. Sold and supported by OffGrid Horizon (JBrophy ECommerce LLC), Newark, Delaware.

Estimated Shipping Time

Effective Date: August 28, 2026

1. Introduction

At OffGrid Horizon ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, offgridhorizon.com. OffGrid Horizon is operated by JBrophy ECommerce LLC, a Delaware limited liability company.

2. Shipping Destinations

  • Countries We Ship To: Contiguous United States.
  • We do not ship internationally at this time.

3. Shipping Costs

Domestic Shipping: Free standard shipping on all orders. There are no hidden fees or additional shipping charges at checkout.

4. Order Processing Time

  • Handling Time: Orders are processed with a handling time of 1-2 business days. Orders are fulfilled Monday through Friday (excluding holidays).
  • Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
  • Backorders: Pre-order and backorder items display their expected lead time on the product page, and that date takes precedence over the general estimates below.

5. Estimated Delivery Time

Domestic Shipping:

  • Transit Time: 4-7 business days for all destinations. Orders are shipped Monday through Friday.
  • Total Estimated Delivery Time: 5-9 business days from the date the order is placed.

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier issues.

6. Shipping Methods and Carriers

  • Reliable Carriers: We partner with reputable carriers to ensure your package arrives safely.
  • Large or Freight Items: Large items ship by LTL freight carrier. The carrier will call to schedule a delivery appointment.
  • Shipment Tracking: All orders include tracking information, which will be provided via email once your order has shipped.
  • Insurance: Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.

7. Order Tracking

After your order has been shipped, you will receive an email containing: Tracking Number, Carrier Name, and Tracking instructions.

You can track your package directly on the carrier's website using the tracking number provided in your shipping confirmation email, or through our order tracking page.

If you have questions or need assistance with tracking, please contact our Customer Service team at sales@offgridhorizon.com or (302) 496-3554.

8. Delivery Issues

8.1 Delayed or Lost Packages. Delayed Delivery: If your package is delayed beyond the estimated total delivery time, please contact us at sales@offgridhorizon.com or (302) 496-3554. Lost Packages: If your tracking information indicates that your package was delivered but you have not received it: verify the shipping address provided; check with neighbors or building management; contact us for further assistance.

8.2 Damaged Packages. If your package arrives damaged: take photos of the damaged packaging and items; contact us within 30 days of delivery at sales@offgridhorizon.com. Damaged items are eligible for a full refund or replacement, with return shipping covered by us. We will work with you to arrange a replacement or refund as appropriate.

9. Missing Items

If any items are missing from your order: contact us within 30 days of receiving your package; provide your order number and details of the missing item(s). We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

10. Return and Refund Policy Summary

  • Returns are accepted within 30 days of receiving your order, for both defective and non-defective products.
  • Non-defective returns must be unused and in original, unopened packaging with all labels, accessories, and manuals.
  • Customer pays for return shipping on change-of-mind returns; OffGrid Horizon covers return shipping for defective, damaged, or incorrect items.
  • A 25% restocking fee applies to change-of-mind returns. No restocking fee applies to defective or damaged goods.
  • Refund processing time is within 14 days after we receive and inspect the returned item.

For complete details, please refer to our Return and Refund Policy.

11. Incorrect Address

Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address: we will contact you to arrange reshipment; additional shipping charges may apply.

12. Contact Information

OffGrid Horizon (JBrophy ECommerce LLC)

Email: sales@offgridhorizon.com

Phone: (302) 496-3554

Address: 262 Chapman Rd, Ste 240, Newark, DE 19702, United States

Hours: Monday to Friday, 9 AM to 4 PM ET

What is your Return Policy?

Effective Date: August 28, 2026

1. Overview (Quick Reference)

  • Return Window: 30 days from delivery
  • Product Condition Accepted: New (unused, original unopened packaging, labels and manuals included) for change-of-mind returns; any condition for defective or damaged items
  • Return Method: By mail (small parcel) or arranged freight pickup for large items
  • Return Shipping Cost: Customer pays for change-of-mind returns; OffGrid Horizon pays for defective, damaged, or incorrect items
  • Restocking Fee: 25% for change-of-mind returns; 0% for defective, damaged, or incorrect items
  • Refund Processing Time: Within 14 days after we receive and inspect the returned item
  • Refund Method: Original payment method
  • Exchanges: Accepted for defective, damaged, or incorrect items

2. Scope and Intent

This Return and Refund Policy applies to all purchases made through the OffGrid Horizon website located at offgridhorizon.com ("Website") and shipped to customers within the contiguous United States. OffGrid Horizon is operated by JBrophy ECommerce LLC.

3. Contact Information

For questions about returns and refunds, please contact our Customer Service team:

Email: sales@offgridhorizon.com

Phone: (302) 496-3554

Address: 262 Chapman Rd, Ste 240, Newark, DE 19702, United States

Hours: Monday to Friday, 9 AM to 4 PM ET

4. Return Eligibility

Customers have the right to return products within 30 days of receipt, subject to the conditions outlined below. We accept returns for both defective and non-defective products.

4.1 Conditions for Return

  • For Non-Defective Returns (Change of Mind): The product must be unused and in its original, unopened packaging, with all labels, accessories, manuals, and any included gifts.
  • For Defective or Damaged Returns: Items are accepted regardless of condition. Please provide photos or videos as documentation of the defect or damage.
  • Proof of Purchase: Your order number serves as proof of purchase.

5. Return Process

5.1 Initiating a Return. Contact Customer Service: Email us at sales@offgridhorizon.com or call (302) 496-3554 within 30 days of receiving your order. Provide your order number and a detailed reason for the return. Return Authorization: We reply within one business day with a Return Merchandise Authorization (RMA) number and the return address for your item — depending on the brand, returns go to our U.S. partner warehouse or to the manufacturer's U.S. service center. Please do not ship returns to our registered office address and do not ship without an RMA. Please note that change-of-mind returns are subject to a 25% restocking fee, which will be deducted from your refund.

5.2 Preparing Your Return. Package the Item Safely: Securely pack the item in its original packaging with all accessories, manuals, and free gifts included. Include Documentation: Include the return authorization form and any necessary supporting documents or images. Return Label: For change-of-mind returns, you are responsible for arranging and paying for trackable return shipping (freight items must ship by LTL carrier; we can quote a rate). For defective, damaged, or incorrect items, OffGrid Horizon will provide a prepaid return label or arrange freight pickup for large items.

5.3 Shipping the Return. Method: Return using a trackable shipping method. Risk of loss remains with you until the return is received, so please insure high-value items. Return Window: Ship the item promptly after receiving the return authorization.

6. Return Shipping Costs and Fees

  • Return Shipping Costs (Change of Mind): The customer is responsible for return shipping costs.
  • Return Shipping Costs (Defective, Damaged, or Incorrect Items): OffGrid Horizon covers return shipping costs.
  • Restocking Fees: A 25% restocking fee applies to change-of-mind returns. No restocking fee applies to defective, damaged, or incorrect items.

7. Specific Return and Refund Conditions

7.1 Returns Due to Change of Mind (Non-Defective Products). Eligibility: Items must be unused and in original, unopened packaging. Return request must be made within 30 days of receipt. Refund: A refund will be issued to the original payment method, minus a 25% restocking fee. Return shipping is the customer's responsibility.

7.2 Defective or Damaged Goods. Notification: Report the problem within 30 days of delivery. Documentation: Provide photos or videos of the defect or damage. Resolution: We send a prepaid return label (or arrange freight pickup for large items). Once received and inspected, we issue a full refund, including any original shipping costs, or a free replacement. No restocking fee applies.

7.3 Incorrect Product Received. Notification: Inform us immediately upon receipt. Resolution: We will arrange for the incorrect item to be returned at our expense and ensure you receive the correct product at no additional cost.

7.4 Product Never Arrived. Notification: Contact us if your product does not arrive within the estimated delivery time stated in our Shipping Policy. Resolution: We will initiate an investigation with the carrier. If the product is confirmed lost, we will offer a full refund or send a replacement product.

7.5 Order Cancellation. Before Shipment: You can cancel your order for a full refund by contacting us right away with your order number — cancellations are not self-serve. In-stock orders begin processing within 1-2 business days, so we cannot guarantee cancellation once an order has been released to the carrier. Pre-order and backorder items may be cancelled for a full refund at any time before they ship. After Shipment: If the order has already been shipped, please follow the return process once received.

8. Refunds

8.1 Refund Conditions. Approval: Refunds are issued after we receive and inspect the returned item. Notification: We will notify you via email regarding the approval or rejection of your refund. Condition: Items must meet the return eligibility criteria outlined in Section 4.

8.2 Refund Processing. Method: Refunds will be processed to the original payment method used at the time of purchase. Processing Time: After receiving and inspecting the returned item, the refund is issued within 14 days. It may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

8.3 Partial Refunds. Partial refunds may be granted in certain situations: Condition Issues: Items returned incomplete or not in original condition for reasons other than our error. Late Returns: Items returned more than 30 days after delivery.

9. Exchanges

We accept exchanges. Defective, damaged, or incorrect items are exchanged free of charge. Change-of-mind exchanges are handled as a return under the terms above, plus a new order. To request an exchange, contact us at sales@offgridhorizon.com.

10. Non-Returnable Items

The following items are not eligible for return or refund: Custom or personalized items, and items made to your specifications; Gift cards; Opened food storage products. Legacy food storage products may be returned within 30 days if the outer packaging is unopened, under the change-of-mind terms above.

11. Timelines

  • Return Window: Returns must be reported within 30 days of receiving the product.
  • Damage/Defect Reporting: Within 30 days of delivery.
  • Return Authorization Response Time: Within 1 business day.
  • Refund Processing Time: Within 14 days after receiving and inspecting the returned item.

12. Legal Rights

This Return and Refund Policy does not affect any statutory rights you may have under applicable law.

13. Questions and Support

OffGrid Horizon (JBrophy ECommerce LLC)

Phone: (302) 496-3554

Email: sales@offgridhorizon.com

Business Hours: Monday to Friday, 9 AM to 4 PM ET

Address: 262 Chapman Rd, Ste 240, Newark, DE 19702, United States

Note: By making a purchase on our Website, you agree to this Return and Refund Policy.

Himiway C3 cargo e-bike in Orange, side view Himiway C3 cargo e-bike in Orange, angled view Himiway C3 cargo e-bike in Orange, front angle Himiway C3 cargo e-bike in Orange, rear angle Himiway C3 cargo e-bike in Orange, detail view
Himiway C3 cargo e-bike in Orange, side view Himiway C3 cargo e-bike in Orange, angled view Himiway C3 cargo e-bike in Orange, front angle Himiway C3 cargo e-bike in Orange, rear angle Himiway C3 cargo e-bike in Orange, detail view

Himiway

Himiway C3 Cargo Electric Bike

SKU HMW-C3-OR-US
$1,499.00
Himiway C3 cargo e-bike in Orange, side view

Product Description

The Himiway C3 is a compact cargo e-bike built for hauling groceries, work gear, camping supplies and everyday errands. A 750W motor, a 960Wh battery, 20 x 3-inch tires and a 440 lb total payload rating make it a practical option for households and riders who want to replace short car trips.

Key benefits

  • Carry more on every trip – A 440 lb maximum payload rating, with a maximum rider weight of 265 lb.
  • Steady power with a load – A 750W brushless geared rear hub motor rated at 86 Nm of torque helps with starts and climbs when the bike is loaded.
  • Capacity for loaded errands – A 48V 20Ah (960Wh) battery with Samsung/LG cells. Himiway rates it to retain 80% of its capacity after 1,000 charge cycles.
  • Assist that responds to your pedaling – Torque, speed and brake sensors provide proportional pedal assist, with a thumb throttle for on-demand power.
  • Consistent stopping with weight on board – Tektro HD-E3520 hydraulic disc brakes with 180 mm rotors front and rear.
  • Compact and planted – 20 x 3-inch CST tires, a 47.2-inch wheelbase and a 19-inch standover height keep the bike manageable when loaded.

Product overview

The C3 is designed for practical riding: the grocery run, the trip to the hardware store, moving gear around a property or campground. Its compact cargo format pairs small 20-inch wheels and a low 19-inch standover with a 440 lb maximum payload rating.

A 750W hub motor, a 960Wh battery and torque-sensing pedal assist provide the power and capacity for loaded trips, while a Shimano 7-speed drivetrain, a 60 mm coil suspension fork and hydraulic disc brakes give you control when the bike is carrying weight.

Key features

Motor

A 48V 750W brushless geared rear hub motor with 86 Nm of maximum torque and a 48V/22A controller.

Battery and claimed range

A Samsung/LG 48V 20Ah (960Wh) battery with a 3.0A fast charger. Himiway estimates 60–80 miles per charge; real-world range depends on rider weight, cargo, terrain, wind, temperature, tire pressure and assist level, and loaded riding will reduce it.

Pedal assist and throttle

Torque, speed and brake sensors with a thumb throttle.

Drivetrain

Shimano Altus M310 7-speed with a 14–28T freewheel, 44T crankset and KMC Z8.3 chain.

Brakes

Tektro HD-E3520 hydraulic disc brakes, 180 mm rotors front and rear.

Tires and suspension

CST 20 x 3-inch tires and a TRAMA coil suspension fork with 60 mm of travel and a 135 mm thru-axle.

Frame and fit

A 6061 aluminum frame with a 19-inch standover height and a 34–40-inch seat height range, for riders 5'2" to 6'3".

Display and kickstand

A Himiway C2 LCD display and a heavy-duty aluminum kickstand.

Specifications

Motor 48V 750W brushless geared rear hub, 86 Nm max torque
Controller 48V / 22A
Battery Samsung/LG 48V 20Ah (960Wh)
Charger 3.0A fast charger
Estimated range 60–80 miles*
Sensors Torque, speed and brake sensors; thumb throttle
Drivetrain Shimano Altus M310 7-speed, MF-TZ500 14–28T, 44T crankset, KMC Z8.3 chain
Brakes Tektro HD-E3520 hydraulic disc, 180 mm front and rear
Fork TRAMA coil suspension, 60 mm travel, 135 mm thru-axle
Tires CST 20 x 3"
Frame 6061 aluminum
Standover height 19 in
Seat height 34 – 40 in
Wheelbase 47.2 in
Rider height 5'2" – 6'3"
Bike weight 80 lb with battery
Max payload 440 lb (max rider weight 265 lb)
Display Himiway C2 LCD
Color Orange

*Range is a manufacturer estimate. Real-world range depends on rider weight, cargo, terrain, wind, temperature, tire pressure and assist level.

Ideal for

  • Grocery runs, errands and car-light households
  • Hauling gear around a property, campground or job site
  • Riders 5'2" to 6'3" who want a compact, cargo-focused e-bike

What's included

  • Himiway C3 e-bike with battery
  • 3.0A charger
  • Owner's manual

Important product information

  • Weight: 80 lb with battery. Plan for this when loading the bike onto a vehicle rack.
  • Payload: 440 lb maximum; maximum rider weight is 265 lb.
  • Cargo: secure all cargo before riding, and expect longer stopping distances when loaded.
  • Setup: Complete the final setup described in the owner's manual and do a pre-ride check of the brakes and bolts before your first ride.
  • Local regulations: E-bike class rules, speed limits and trail access vary by state and city. Check your local regulations before riding, and always wear a helmet.
  • Warranty: Himiway covers the complete e-bike, including the motor, battery and controller, with a 2-year warranty against defects in materials and workmanship. Accessories and replacement parts are covered for 1 year (brake pads excluded).

Frequently asked questions

How much can the C3 carry?

Himiway rates it for a 440 lb maximum payload, with a maximum rider weight of 265 lb.

How far can it go on a charge?

Himiway estimates 60–80 miles. Actual range varies with rider weight, cargo, terrain, wind, temperature, tire pressure and assist level.

What rider height does it fit?

Riders from 5'2" to 6'3". The standover height is 19 inches.

How much does it weigh?

80 lb with the battery.

What tires and suspension does it have?

CST 20 x 3-inch tires and a TRAMA coil suspension fork with 60 mm of travel.

What's included?

The C3 e-bike with battery, a 3.0A charger and the owner's manual.

What warranty does it come with?

Himiway covers the complete e-bike, including the motor, battery and controller, with a 2-year warranty against defects in materials and workmanship. Accessories and replacement parts are covered for 1 year (brake pads excluded).

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