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Anker
Anker SOLIX F3800 Portable Power Station Solar Generator (3840Wh | 6000W) + 410W Rigid Solar Panels
- Regular price
- $4,998.00
- Sale price
- $4,149.00
- Regular price
- $4,998.00
- Sale price
- $4,149.00
Estimated shipping time
Estimated shipping time
You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
What is your Return Policy?
At OffGrid Horizon, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
- If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
- If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@OffGridHorizon.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Product Description
Anker SOLIX F3800 Portable Power Station Solar Generator (3840Wh | 6000W) + 410W Rigid Solar Panels
Description
Always Stay Charged and Prepared
Plug-and-Play Power for Any Situation
Home Backup
Professional Power
Power for EVs
Power for RVs
Product Specifications
Anker SOLIX F3800 Portable Power Station Solar Generator (3840Wh | 6000W) + 410W Rigid Solar Panels Product Specification
| Category | Specification |
|---|---|
| General Information | |
| Manufacturer Name | Anker |
| Dimensions | 27.6" x 15.1" x 14.6" in (with wheels 2.56") |
| Weight | 132.30 lbs |
| Operating Temp (Charging) | -20 to 40°C / -4 to 104°F |
| Operating Temp (Recharging) | 0 to 40°C / 32 to 104°F |
| Warranty | 5 Year Warranty |
| Battery | |
| Cell Type | LFP (LiFePO4) Battery |
| Capacity | 3840Wh |
| Battery Cycles | 3,000+ (to 80% Capacity) |
| Input | |
| AC Input Power | 120V – 1800W |
| AC Charge Time | 2.67 Hours |
| Number of DC Inputs | 2 |
| XT60 Input | 11–32V = 10A; 32–60V = 25A (1200W Max) |
| Solar Recharge Time | 2 Hours (2400W), 3.2 Hours (1200W) |
| Charge Controller | MPPT |
| Solar Panel Max Recharge | 1.97 Hours |
| Car DC Input | 120W (32 Hours) |
| Output | |
| Max Output | 6444 Watts |
| Number of Ports | 14 |
| Standard AC Sockets | 8 |
| AC Rated Power | 6000W |
| AC Surge Power | 9000W |
| AC Total Output | 6000W |
| AC Auto Shut-Off | Standby Mode – 12 Hours |
| Special AC Socket | 1x NEMA 14-50 (6000W Max, 240V), 1x L14-30 (6000W Max, 240V) |
| USB-A Output Ports | 2 |
| USB-A Rated Power | 5V – 2.4A (12W Max per port) |
| USB-A Total Output | 24W |
| USB-C Output Ports | 3 |
| USB-C Rated Power | 5V–3A, 9V–3A, 15V–3A, 20V–3A, 20V–5A (100W Max per port) |
| USB-C Total Output | 300W |
| USB Auto Shut-Off | Yes |
| Car Outlet Ports | 1 |
| Car Outlet Rated Power | 10.8–14V = 10A (120W Max) |
| Anker 410W Rigid Solar Panels (2-Pack) | |
| Manufacturer Name | Anker |
| Rated Power | 410W |
| Open Circuit Voltage (Voc) | 37.41V |
| Voltage at Pmax (Vmp) | 31.38V |
| Current at Pmax (Imp) | 13.07A |
| Short-Circuit Current (Isc) | 13.90A |
| Power Sorting | 0–5W |
| PV Module Classification | CLASS II |
| Max System Voltage | 1000V |
| Max Series Fuse Rating | 25A |
| Operating Temp | -40°C to 85°C |
| Dimensions | 1723mm x 1135mm x 35mm |
| Tolerance (Pmax/Voc/Isc) | ±3% |
| Net Weight (Each Panel) | 42 lbs |
| Warranty | Up to 10-year solar panel warranty and 25-year linear performance guarantee |
Product Manual
Anker SOLIX F3800 Solar Generator + 410W Rigid Solar Panels Product Manual
Product Warranty
Anker Product Warranty
All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.
We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.
Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
1. Warranty Timeline for Portable Power Station
|
Item
|
WarrantyPeriod (Months)
|
|
Anker 531 Portable Power Station (PowerHouse 434Wh) - A1701
Anker 521 Portable Power Station (PowerHouse 213Wh) - A1702
Anker 511 Portable Power Station (PowerHouse 97Wh) - A1710
Anker 523 Portable Power Station (PowerHouse 288Wh) - A1731
Anker 533 Portable Power Station (PowerHouse 389Wh) - A1730
Anker 534 Portable Power Station (PowerHouse 389Wh) - A1732
Anker 545 Portable Power Station (PowerHouse 778Wh) - A1750
Anker 513 Solar Panel (21W) - A2421
Anker 515 Solar Panel (24W) - A2424
Anker 515 Solar Panel (24W Flexible) - A2425
Anker SOLIX PS30 Portable Solar Panel 30W - A2426
|
18
|
|
Anker 625 Solar Panel (100W) - A2431
Anker 531 Solar Panel(200W) - A2432
Anker SOLIX PS400 Portable Solar Panel 400W - A2433
Anker EverFrost Powered Cooler 30 - A17A0
Anker EverFrost Powered Cooler 40 - A17A1
Anker EverFrost Powered Cooler 50 - A17A2
Anker SOLIX Double Power Hub - A17B2
Anker Detachable Battery for Powered Cooler - A17B5
|
24
|
|
Anker 521 Portable Power Station (PowerHouse 256Wh) - A1720
Anker 535 Portable Power Station (PowerHouse 512Wh) - A1751
Anker 555 Portable Power Station (PowerHouse 1024Wh) - A1760
Anker SOLIX F1200 Portable Power Station (757 PowerHouse 1229Wh) - A1770
Anker SOLIX F2000 Portable Power Station (PowerHouse 767 2048Wh) - A1780
Anker SOLIX C1000 Portable Power Station - 1056Wh | 1800W - A1761
Anker SOLIX C800 Portable Power Station 768Wh - A1753
Anker SOLIX C800 Plus Portable Power Station- 768Wh - A1754
Anker 522 Portable Power Station 299Wh - A1721
Anker SOLIX F1500 Portable Power Station 1536Wh - A1772
Anker SOLIX F2600 Portable Power Station 2560Wh - A1781
Anker SOLIX F3800 Portable Power Station 3.8kWh - A1790
Anker SOLIX BP2000 Expansion Battery - 2048Wh LFP | For Anker SOLIX F2000
Anker SOLIX BP3800 Expansion Battery | For Anker SOLIX F3800
Anker SOLIX BP1000 Expansion Battery | For Anker SOLIX C1000
Anker SOLIX BP2600 Expansion Battery | For Anker SOLIX F2600
Anker SOLIX Home Power Panel - A17B1
Home Backup Kit (Transfer Switch) - A17B3
|
60
|
|
Subpanel for Anker SOLIX F3800 - A17B4
|
120
|
|
Anker SOLIX C300 DC Portable Power Station - A1726
Anker SOLIX C300X DC Portable Power Station - A1728
Anker SOLIX C200 DC Portable Power Station - A1727
Anker SOLIX C200X DC Portable Power Station - A1729
|
36 |
|
Anker SOLIX C300 Portable Power Station - A1722
Anker SOLIX C300X Portable Power Station - A1723
Anker SOLIX C200X Portable Power Station - A1725
|
60 |
2. Exclusions and Limitations
Not covered under warranty:
- Products that are damaged or modified.
- Product operated with a damaged cord, plug, or output cable.
- Products that are disassembled.
- Products cleaned with harmful chemicals or detergents.
- Non-quality related issues (after 30 days of purchase).
- Products purchased from unauthorized resellers.
- Products without sufficient proof of purchase.
- Products that have been refunded.
- Products with an expired warranty.
- Lost, stolen products.
- Damage from outside sources.
- Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly).
- Purchases from illegitimate resources.
Product FAQs
Q: What is the maximum power output of the AC output ports?
A: The AC output ports can deliver a maximum of 6000W to connected devices. Each group of NEMA 5-20R AC Output Ports can deliver 2400W (120V/20A) of power.
Q: What should I do when the AC output port fails?
A: If AC output does not work, check to see if the overcharge protection switch is switched on. If it is on, press down to reset and then continue working.
Q: What should I do when using a solar charger to charge my power station?
A: The solar input supports an 11-60V solar charger with an XT-60 connector. If you use an 11-32V solar charger, the current supports 10A max. When you use a 32-60V solar charger, the current supports 25A max.
Q: Can the USB-C ports charge the power station (input only), or are they output only?
A: The USB-C ports support output only.
Q: What should I do when AC recharging fails?
A: If AC recharging does not work, check if the overload protection switch is turned on. If it is on, press down to reset and then continue recharging.
Q: How do I reset my power station?
A: If your power station is not working correctly, insert a paper clip or pin into the reset hole for 1 second for a factory reset
Q: Why is the power station not working after it hasn't been used for a long time?
A: If the power station is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead to a quick discharge. This often leads to poor conductivity and a reduced battery lifespan that causes the battery not to work.
Q: How should I store and maintain the power station?
A: When storing your power station, please make sure that you: 1) Turn off the main power button. 2) Store the power station in a dry and cool environment. 3) Check the remaining battery capacity each week. If the battery level is below 30%, fully charge the power station. Do not forget to charge it to 100% once every 3 months.
Q: How do I charge my electric vehicle via the power station?
A: Double-press the AC outlet button to activate EV mode charging. Make sure to set the charging rate of the EV charger to less than 25A to avoid overloading the output to your electric vehicle, such as a Tesla.